We Are a Covid Safe Practice

For Patients Safety 

All patients are 

• Screened by phone the day before attending
• Asked to come by themselves, unless they need a support person (eg if elderly or from a non-English-speaking background)
• No permitted any extra visitors are asked not to stay in the waiting room (there is a coffee shop nearby)
• Required to complete forms online, so they don’t need to use paper or pens on-site
• Asked to scan or take pictures of their referral/ reports/ paperwork and send to the office by email
• Asked to make payments online to avoid using EFTPOS terminals

Attending our Rooms 

• All visitors are required to use face masks during their visits
• All visitors are asked to use hand sanitiser at the reception desk
• We advise all patients in the waiting room to maintain social distancing, and chairs have been reduced and spaced out
• Custom built perspex screen for reception desk has been installed with a custom wrap-around Perspex screen to protect patients and staff
• We have removed magazines from the waiting room

Our Staff 

Staff perform the following tasks 

• Deep cleaning - whole consulting room cleaned between each and every patient
• Temperature checks for every single person that enters the building

Staff are also required to:

• Wear custom surgical scrubs
• Use keyboards and mice that are cleaned between every patient
• Use perspex covers have been made for tissue boxes
• Use custom made rubbish and used-instruments bins are managed through an opening in the built-in desktop